About TriStar / Digital Thread Solutions

The expertise behind
your digital thread.

We help manufacturers make product development a competitive advantage. From the first design decision to the information a service team needs, TriStar connects technology, working practices, and the people who use them.

Meet TriStar
1998Founded in Phoenix.
Focused on product development.
Industrial machinery and precision manufacturing equipmentTHE PRODUCT IS ONLY THE BEGINNING
PeopleProcessProduct Data
Better products begin with connected decisions.

Customers

Across TriStar’s customer base

Windchill implementations

Experience delivering PLM in practice

Post-sales consultants

Expertise beyond the software purchase

Years of combined experience

Within the post-sales consulting team

Product development is a team effort

A product changes.
The context should travel with it.

A design revision can affect a bill of material, a software requirement, a manufacturing plan, and the instructions a technician follows. The people making those decisions need a shared understanding of the product.

TriStar helps manufacturers connect that information through CAD and PLM solutions, implementation expertise, and support for the people doing the work. Our focus is the product development process: how decisions are made, how information moves, and how each team can build on the last team’s work.

Explore the industries we serve
OUR PURPOSE

Make product development
a competitive advantage.

Bring the definition, the decision, and the people closer together.

DesignEngineering intent
ManufactureReleased definition
ServiceProduct knowledge
TriStarTechnology · Implementation · Customer success
Expertise through the entire engagement

A roadmap is the beginning.
The work carries it forward.

Consulting, implementation, training, and support belong in the same plan. Explore how TriStar helps turn a technology decision into a working product development process.

Plan the work

Start with the decisions that need a better way forward.

A useful technology roadmap begins with your business priorities and a real product workflow. We help examine how engineering data is created, how change is approved, and where a handoff loses context.

Capabilities assessments and consulting bring the current process into view. Together, we can identify the first improvement, the systems it involves, and the people who need to own it.

Build the foundation

Make product information dependable in daily use.

Implementation is where the roadmap becomes a working environment. Product structures, revisions, access, and release practices need to fit the way your teams design and deliver products.

TriStar’s implementation and migration services help configure PLM workflows, prepare existing data, and connect the systems that need to share it. Representative data and real user tasks give the team something concrete to evaluate.

Equip the people

Help users turn capability into everyday practice.

A new platform only helps when people can use it confidently. Engineers, administrators, and downstream teams need guidance that connects software functions to the work they actually perform.

As a PTC University authorized training provider, TriStar offers virtual and on-site learning alongside consulting and customer support. Adoption belongs in the delivery plan, with practical guidance and a way to surface questions as the process changes.

Keep improving

Build on what you learn after the first release.

Product development keeps evolving. New configurations, software requirements, and service needs can change what your systems must support. The next improvement should build on the foundation already in place.

Ongoing account management, Windchill support, and consulting help teams revisit the workflow as requirements change. Customer success brings adoption and the value of the installed tools into the same conversation.

Built on more than technology

Aptitude to solve.
Integrity to guide. Grit to deliver.

Aptitude

Understand the work.

Bring technical knowledge into the context of the product, the process, and the team. Ask the questions that make the next decision clearer.

Integrity

Make the choices clear.

Give recommendations a reason. Make scope, dependencies, and tradeoffs visible so people can evaluate the path forward with confidence.

Grit

Stay with the details.

Carry the plan through configuration, data preparation, user learning, and support. The details determine how well the process works in practice.

The capabilities behind the work

Market-leading technologies
for a connected product lifecycle.

PTC’s product development portfolio provides the foundation. TriStar brings the selection, implementation, and application expertise to put the right capabilities to work for your team.

PTC PLM Elite Channel PartnerPTC University authorized training provider

Software expertise. Practical delivery. Continued support.

The people behind the partnership

Experience at the helm.
Customer success in focus.

TriStar’s leadership brings experience across PTC, manufacturing systems, product development, and customer adoption. Meet the people guiding the company’s work.

Dwight Griffith

Dwight Griffith

President
PTC & PLM leadership

Dwight brings PTC executive experience and a career focused on the PLM market. His previous roles include leading global Pro/ENGINEER sales and North American Mathcad sales.

Dave Wallace

Dave Wallace

Vice President
Manufacturing systems

Dave’s background includes deploying product development systems for global manufacturers. At TriStar, his responsibilities include strategic planning and financial oversight, with leadership across Canada and the northern U.S.

Keith Bornstein

Keith Bornstein

Vice President
Product development strategy

Keith brings sales leadership experience across PTC partners and an understanding of how PLM tools support product development initiatives. He joined TriStar to lead sales across the western U.S.

Bryan Enabnit

Bryan Enabnit

VP of Customer Success
Adoption & customer value

Bryan’s experience spans applications engineering, training, consulting, and sales. He leads customer success with a focus on helping customers realize value from the products and services they use.

Your next product development advantage

The next step starts
with your team.

A design workflow. A complex migration. A handoff ready to improve.
Bring us the work that matters, and we’ll help define a practical path forward.

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